Press Release:  Tuesday 7th December, 2021 – LONDON

ICit Business Intelligence, a specialised consultancy and market leader in financial and operational planning, has today announced that it is working with Sabio Group, Europe’s leading technology and digital CX (customer experience) service provider.

Using its own Workday Adaptive Planning cloud software, ICit will facilitate the planning, budgeting, forecasting and reporting of key financial data across the Sabio Group.

The Workday solution will create a fully automated and streamlined reporting function, along with a budget and forecast model fully integrated with existing systems, maintained and wholly owned by Sabio’s finance department.

The introduction of the cloud-based Workday technology will also support Sabio’s wider strategic transformation goal, complementing the Group’s rapid growth trajectory across Europe.

Nils Steinmeyer, CFO at Sabio Group, said: “We required a platform that closely supported our customer experience focus, ambitious growth plans and allowed us to quickly integrate new acquisitions, cost centres, customers and products into our planning and reporting ecosystem.

“The team at ICit, along with their Workday project management expertise, provided the knowledge and fast-turnaround that we needed to support our business, particularly at this time as we continue our rapid expansion across Europe.”

Mark Bodger, Business Development Director, ICit Business Intelligence, said: “We’re very excited to bring on Sabio Group as a new customer. Our single focus on financial planning and management solutions allows us to concentrate on the unique challenges Sabio faces as it continues its rapid growth plan in the coming months. Our goal with Sabio, as with all our customers, is to create a significant reduction in cycle time and processing effort, typically by 50% or more.”

About ICit

ICit Business Intelligence is a specialised consultancy and market leader in financial and operational planning. We help our clients adopt modern practices and cloud-based planning solutions, transforming their processes to achieve clarity and control. By harnessing the power of gold-standard technology solutions and the expertise and experience of our award-winning consultants, we empower you to plan success.

About Sabio  

Sabio Group is a UK-headquartered but global reaching digital CX transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Malaysia and Singapore. The Group, which includes acquired subsidiaries including Dvelp, flexAnswer and makepositive, delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology, and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio, Google, Amazon and Salesforce, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, Bankia, BBVA, BGL, Caixabank, DHL, Essent, GovTech, HomeServe, Liverpool Victoria, M1, Office Depot, Saga, Sainsbury’s Argos, Telefónica, Think Money and Transcom Worldwide.

Media contact
Sophie Brown Communications
07919 098 893